All episodes

#51 Claret Uribe about the world of Amazon and Mercado Libre in Mexico

#51 Claret Uribe about the world of Amazon and Mercado Libre in Mexico

60m 11s

In episode 51 of Commerce Talks with Alexander Graf, I sit down with Claret Uribe from Merama to explore the dynamic eCommerce landscape in Mexico. We delve into the dominance of Amazon and Mercado Libre, the challenges of digitalization across various sectors, and the surprising role of cash as the primary payment method, fueling a burgeoning FinTech scene. Claret shares her journey from co-founding an eCommerce startup to joining Merama, a company making waves by partnering with Amazon brands rather than acquiring them outright. We also discuss how the pandemic accelerated eCommerce growth, especially among older demographics, and the rise...

#50 Pavel Orlov from Magnit (Russia) Gets Honest About Customer Expectation

#50 Pavel Orlov from Magnit (Russia) Gets Honest About Customer Expectation

42m 11s

Host Alex Graf talked with Pavel Orlov from the Russian grocery giant Magnit (USD 20b revenue) about how 3-hour delivery is now considered slow. Orlov gets honest about building the e-commerce operations and provides his unique perspective on the Russian market for e-food. This talk includes questions like, how the ozon IPO changed the e-commerce dilemma, what fast delivery means in Russia, and how fast everyone is expanding?
About Spryker: https://www.spryker.com
Spryker Youtube: https://www.youtube.com/c/SprykerSystemsGmbH42
Alexander Graf:
https://www.linkedin.com/in/alexandergraf/
https://twitter.com/supergraf

#49 Never trust the analyst

#49 Never trust the analyst

33m 26s

In episode 49 of Commerce Talks with Alexander Graf, I welcome André to discuss the evolving role of analysts in the e-commerce landscape. We explore the rise of review platforms like TrustRadius, G2, and Gartner Peer Insights, questioning whether they might replace traditional analysts. André shares insights from his extensive experience with analysts like Forrester and IDC, highlighting their strategic importance for enterprise clients. We delve into the differences between reviews and analysis, noting the complexity of e-commerce solutions and how review platforms offer advanced filtering capabilities. We also discuss the challenges of finding critical mass in reviews and the...

#48 Paradigm B2B Founder Andy Hoar Discusses B2B Potential

#48 Paradigm B2B Founder Andy Hoar Discusses B2B Potential

58m 24s

“The center of gravity has changed from monolithic systems to flexible, cloud-based commerce.” Andy Hoar, the founder of Paradigm B2B and commerce expert, has a fascinating discussion with Alex Graf on the vast opportunities for B2B companies in digital commerce. From Amazon lessons learned to the two key-value points all B2B enterprises focus on when selecting a commerce ecosystem, take a deep dive into the identity of a B2B customer, how the industry has changed, and the technology that will be needed to not just survive these changing times but thrive.

#47: Introducing Andrej Maihorn: Intershop Journey, US Commerce, & Shopify for Enterprise

#47: Introducing Andrej Maihorn: Intershop Journey, US Commerce, & Shopify for Enterprise

52m 45s

The podcast formerly known as Wimlex, has a new and exciting life as Commerce Talks. Let's kick things off with commerce veterans Andrej Maihorn and Alex Graf as they breakdown commerce tech, vendors, and the whole ecosystem on a weekly basis.
In this episode, we cover:
- The US Intershop journey
- Andrejs view on the different software vendors
- Is there an "EDV Leiter" persona in the US
- the Seeking Alpha article about Shopify as Commerce OS: https://seekingalpha.com/article/4413931-shopify-best-operating-system-for-commerce
Alexander Graf:
www.linkedin.com/in/alexandergraf/
twitter.com/supergraf
Andrej Maihorn:
www.linkedin.com/in/amaihorn/
Feedback: press@spryker.com
Spryker: https://spryker.com/en/

#46 Robert Meshew of Murdoch's Ranch & Home Supply Talks Investments

#46 Robert Meshew of Murdoch's Ranch & Home Supply Talks Investments

55m 39s

In episode 46 of "Commerce Talks with Alexander Graf," I sit down with Robert Meshew, CIO of Murdoch's Ranch & Home Supply, to explore how this unique retailer is navigating the digital transformation. Robert shares insights into Murdoch's journey from a brick-and-mortar staple in the Mountain West to embracing e-commerce, especially during the COVID era. We discuss the challenges and opportunities presented by this shift and how Murdoch's is leveraging technology to enhance customer experiences. Robert also draws parallels between his experiences at Microsoft and Murdoch's, emphasizing the importance of building trust and adapting to consumer needs. Join us as...

#45 Harsh Acharya Talks About His Experiences at DELL Technologies

#45 Harsh Acharya Talks About His Experiences at DELL Technologies

69m 0s

Alexander Graf (Spryker Systems GmbH) sits down with VP of E-Commerce of DELL Technologies Harsh Acharya to talk about everything from his experience in switching from monoliths to microservices, managing large developer teams, and much, much more. This informative and honest talk will give you an inside look at how the powerhouse DELL Technologies approaches new ideas, tech, and the future of computing.

#44 Venture Capitalist Bay McLaughlin Shares His Entrepreneurial Story

#44 Venture Capitalist Bay McLaughlin Shares His Entrepreneurial Story

37m 42s

In episode 44 of Commerce Talks with Alexander Graf, I sit down with Bay McLaughlin, a global venture capitalist and co-founder of Brink, to explore his entrepreneurial journey. Bay shares insights into how Brink supports game-changing entrepreneurs worldwide, focusing on hardware solutions to real-world problems. We delve into the accelerator programs Brink offers, discussing their global reach and how they foster innovation in sectors like clean tech and food tech. Bay also reveals how his early adoption of LinkedIn helped build his personal brand and drive deal flow for Brink. Join us as we uncover the intricacies of venture capitalism...

#43 Brian Beck Returns to Discuss What Successful B2B E-Commerce Actually Looks Like

#43 Brian Beck Returns to Discuss What Successful B2B E-Commerce Actually Looks Like

49m 7s

B2B commerce expert, Brian Beck, returns to talk through actual case studies with Alex Graf. In this informative and educational conversation, you will learn what actually happens when a B2B commerce company makes the leap into the digital world, and what successful long-term transformation looks like right from the expert himself. Enjoy this chat and don't forget to subscribe wherever you listen to podcasts!

#42 B2B Ecommerce Expert Brian Beck Talks About the key Differences Found in the American Market

#42 B2B Ecommerce Expert Brian Beck Talks About the key Differences Found in the American Market

53m 30s

In this episode of Commerce Talks with Alexander Graf, I sit down with B2B e-commerce expert Brian Beck to explore the key differences between the American and European markets. Brian shares insights from his 20+ years in the industry, discussing the impact of COVID-19 on e-commerce and the shift towards digital channels. We delve into the challenges faced by traditional brick-and-mortar retailers and the importance of customer-centric strategies. Brian highlights successful omnichannel approaches by companies like REI and Sephora, emphasizing the need for personalized experiences. We also discuss the critical role of product differentiation and private label strategies in standing...